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Five ways to use an online research community in 2009
It’s almost Christmas, and for the penultimate in our Five things to do in 2009 series, I wanted to focus on one specific use brands can make of social media: online research communities. Of the...
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Five ways to engage your customers in 2009
For the final in our series of Five things to do in 2009, I thought we’d go back to basics. Today we’re going to look at five ways you can engage your customers in 2009. One of the real benefits for...
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Russian President Dmitry Medvedev launches video blog
Image via Wikipedia We’ve written in the past about the way’s Gordon Brown is using YouTube and the role of social media in govenment websites in the UK, and of course the role social media played in...
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Insight from online communities: 8. Quick polls
For the final in our series on how to get insight from online communities, we are looking at using what is very much an insight tool but that can be included in any online community: quick polls. Easy...
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